The Role Of Community Mediators
Our mediators are all volunteers from the local community who wish to help people involved in conflict. They are impartial, independent, and always work in pairs.
WKM require all their volunteers to undertake a free 40-hour community mediation training course. This includes the theory of mediation, role play, and the skills mediators need, such as active listening, communication and empathy. They then work with an experienced WKM mediator on three community cases, under the guidance of one of our qualified supervisors. It is the policy of WKM to require all its volunteers to hold a current enhanced criminal records bureau certificate.
Additional training is available for mediators wishing to work on parent/teen, victim offender, homeless and schools cases.
If you are interested in learning new skills and becoming a volunteer mediator for West Kent Mediation, we would like to hear from you.