What Is Mediation?
Mediation is a voluntary way of dealing with disputes. It has proven to be successful in resolving a wide variety of disputes, and enables the people involved to reach an agreement that satisfies everyone.
Focusing on the future encourages participants to rebuild relationships rather than apportioning blame for what has happened in the past. By acknowledging feelings as well as facts, it allows participants to let go of anger and upset, and move forward.
People in dispute often find that communication and trust has broken down. Mediation provides an impartial third party to help them re-build this in a safe and effective way, and enables the parties to come up with practical solutions which will benefit everyone.
Mediation is confidential and all meetings take place in private. It can also avoid the expense of obtaining legal advice or going to court.
Mediators will never take action or do anything without the permission of all parties involved in the dispute.